Junior Customer Service Agent- German speakers
Choose challenge. Choose pace. Choose growth.
You are the voice of wirkaufendeinauto.de and you process all customer requests by email and phone.
Be part of our colourful and motivated customer service team and contribute to the professional phone support of our private customers by coordinating appointments for our 130 branches in Germany and Austria. With your support you will help to continuously improve our service quality.
What you can expect:
- A call center that values customer happiness above all else;
- All kinds of customer questions regarding their car sales;
- Varied tasks in customer service, always help at hand;
- Appointment coordination and planning;
- An attractive mix of inbound and outbound calls - no sale and no acquisition;
What we expect from you:
- Very good written and spoken German language skills;
- Ideally first experiences in a call center or customer service in general;
- Good communicative abilities and active listening skills will be very helpful;
- Motivation to work in customer service - experienced or newcomer;
- Interest in the automotive sector is a Plus;
What we offer:
- Hybrid work
- A nice office just 1 minute far from Pipera metro station;
- A warm team atmosphere and fun team events;
- Private health insurance via Medicover;