Senior Product Manager, Delivery Experience

Remitly

Remitly

Product
Seattle, WA, USA
Posted on Wednesday, October 18, 2023

Job Description:

Remitly is on a mission to transform the lives of immigrants and their families by providing the most trusted financial products and services on the planet. Since 2011, we have been tirelessly delivering on our promises to immigrants sending their hard earned money home. Today, we are reimagining international payments at scale and building new products to create deeper relationships with our customers and their loved ones across the globe. Join over 2,700 employees across 10 offices who are growing their careers while having a positive impact on people globally.

Remitly is registered as a Money Services Business in the U.S., Canada, EU, United Kingdom, Singapore and Australia. Each of these jurisdictions require, among other items, that Remitly maintain a comprehensive Risk and Compliance Program.

About the Role:

Join the team leading the development of new features and experiences within some of Remitly's highest-trafficked customer touchpoints, and help shape the future of how we serve customers and continue on our path of being the most trusted remittance platform in the world. As a Product Manager on the Transfer Experience team, you will dive deep into data, user research, and product feedback to identify customer needs and opportunities, develop a strategic roadmap, lead delivery, and measure results. You will collaborate with design, marketing, and analytics, and build alignment across the company. This is a customer-facing Product Management position with a dedicated engineering team.

You Will:

  • Develop a product roadmap and lead delivery
  • Be a customer advocate and combine customer feedback with data analysis and market research to prioritize the most impactful investments in your area
  • Work with designers to define interaction, user flow, and UI requirements and priorities
  • Set up and analyze A/B tests and provide comprehensive test readouts with well-considered recommendations
  • Own team OKRs in partnership with engineering teams, and manage cross-team partnership.
  • Engage with subject matter experts to understand customer and business needs to inform priorities and sequencing

You Have:

  • 5+ years of Product Management experience, ideally in a consumer-facing setting
  • Experience working with and motivating cross-functional teams across software engineering, design, analytics, and marketing, with an understanding of how things work within those domains
  • Experience with large-scale web and/or e-commerce product development, including mobile applications
  • Experience setting product strategy, building product roadmaps, and prioritizing
  • Experience working with engineers to make tough technical tradeoffs, and the sweat-the-details mindset to understand the impact to short-term outcomes vs. long-term goals

Remitly is on a mission to transform the lives of immigrants and their families by providing the most trusted financial products and services on the planet. Since 2011, we have been tirelessly delivering on our promises to immigrants sending their hard earned money home. Today, we are reimagining international payments at scale and building new products to create deeper relationships with our customers and their loved ones across the globe. Join over 2,700 employees across 10 offices who are growing their careers while having a positive impact on people globally.

Remitly is registered as a Money Services Business in the U.S., Canada, EU, United Kingdom, Singapore and Australia. Each of these jurisdictions require, among other items, that Remitly maintain a comprehensive Risk and Compliance Program.

Our Benefits

  • Flexible paid time off
  • Health, dental, and vision benefits + 401k plan with company matching
  • Company contributions to your HSA plan, if you choose one
  • Employee Stock Purchase Plan (ESPP) available for eligible employees
  • Continuing education and corridor travel benefits

Remitly is an Equal Opportunity Employer. Equal employment opportunity has been, and will continue to be, a fundamental principle at Remitly. We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an E-Verify Employer

Compensation Details. The starting base salary range for this position is typically $116,710-$130,500. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.

Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.