(Senior) Product & Solutions Specialist



Product, Customer Service
Posted on Tuesday, September 12, 2023


News can change the world, save lives, and bring us all closer together through empathy and understanding - but not if it isn’t read. Out of the hundreds of millions of articles and posts, how do we deliver the information that matters the most? How do we avoid the filter bubble of personalization and widen people’s interests and knowledge?

SmartNews is creating an entirely new model for the news industry. Our mission is to evaluate (in real-time) what makes a quality story and deliver the stories that matter to people who need it. We are dedicated to the idea that people make better decisions when provided with better information.

We’re not there yet, but we have a great head start. We’re one of the very few pre-IPO, (double) unicorns focused on the news with thousands of publisher partners globally. Founded in Tokyo in 2012, SmartNews has become the go-to source of news for users around the world. We have more than 20M+ monthly active users worldwide, billions of channel interactions, and article pageviews generated per month.

Join us and be a part of the solution as we work to escape the filter bubble, strengthen democracy, and help people be better informed.

What you'll be doing

  • Responsible for leading the performance solution function in JP and delivering on our revenue commitments.
  • Collaborate with and help PM develop competitive performance products by providing business / market view.
  • Lead sales teams when beta products launch and identify appropriate test customers.
  • Collect feedback from customers and share it with the PM.
  • Build product sales strategy in performance solutions to increase revenue and raise RPM.

Required experience/skills

  • Knowledge and relationships across the digital ads industry in JP
  • 5+ years of relevant ads industry experience, especially in performance based marketing
  • 3+ years experience at an ad platforms, digital media or relevant companies
  • Expertise in performance campaigns across objective, bidding, targeting, creative and optimization
  • Deep understanding of agency business and advertiser perspective on digital ads
  • Project management experiences with diverse background people
  • Language: Japanese – fluency, English – business level.

Nice to have experience

  • Experience at an early stage startup
  • Career in global ad platform company
  • Technical expertise to better communicate with PM and Engineer

Perks and Benefits at the SmartNews Tokyo Office

  • Lunch and snacks prepared daily in our on-site kitchen facility
  • In-office coffee stand offering single-origin coffees, espresso-based beverages, teas, and other seasonal drinks
  • SmartSelect, our support program for employee self-development, well-being, and productivity
  • All healthcare and social insurance required by the Japanese labor law

Visa Sponsorship and Relocation Support

  • Work visa sponsorship is available for candidates who meet eligibility requirements
  • To support a smooth transition for candidates who are moving to Japan from overseas, SmartNews partners with a travel service provider