Sr. Key Account Manager - Retail

Too Good To Go

Too Good To Go

Sales & Business Development
Ghent, Belgium
Posted on Wednesday, August 2, 2023

At Too Good To Go, we dream of a planet with no food waste.

At Too Good To Go, we dream of a planet with no food waste.

We want to inspire everyone to reduce food waste and we have a simple solution for this: Our app connects partner companies, including supermarkets, bakeries, restaurants or hotels, with consumers, so that their excess food doesn’t end up in the bin.

Within a very short time, we have become one of the most promising scale-ups in Europe and North America and can look forward to brilliant milestones: Currently, over 286,000 partner companies and 76 million users in 17 countries are using our app. This has already saved over 214 million meals!

And we continue to have big plans to make the world, one saved portion at a time, a good deal better. To further advance our mission, we are looking for you! If you want to be part of our amazing team and are interested in a job with meaning and a real, sustainable impact on the environment, then read on.

That means we’re looking for talented people with diverse skills and backgrounds to add to our rapidly growing team. That is where you come in: we’re looking for an exceptional Key Account Manager to join us in our team in Belgium.

Your mission

As Senior Key Account Manager, you will report directly to our Head of Key Accounts Belgium and be the main contact for our most important key account partners in Belgium. You also share responsibility for the management and further development of our key account management team.

Your role

  • Team leadership: You are responsible for leading and developing the Fooderservice / Out Of Home key account management team in Belgium. You make sure that responsibilities and priorities are clearly set in the team and thus ensure efficiency and effectiveness in your team.
  • Account Management: You look after our largest key account chains in the foodservice segment (Horeca, bakery, foodservice) proactively and professionally and are responsible for controlling and increasing the number of bags saved at national level - in cooperation with the headquarters of our partners. You conduct meetings and negotiations with our most important partners together with our key account managers.
  • Account Growth: You are responsible for developing growth strategies for our partners and working on optimising and increasing branch coverage and the overall offering.
  • Project Planning: You will be responsible for various projects in the key account management area.
  • Account Health: You work closely with your team to identify areas for improvement in key accounts and create action plans together with their managers or headquarters to optimise performance and offering, as well as celebrate success and scale processes to help.
  • Account Needs: You identify and recognize feedback trends from the market as well as through discussions and meetings with your partners.
  • Planning & Forecasting: You create performance reports and analyse trends and potential for improvement of the accounts. You also create forecasts for internal planning.
  • Embed The Movement: You will not only strengthen relationships, but also work to embed the fight against food waste with our key partners.
  • Cross-Functional Working: You are the internal voice for our most important key account partners and work closely with departments such as marketing or PR to ensure that we maximise mutual growth opportunities. You will work with colleagues both nationally and internationally, optimising our processes and strategies.

Who we are looking for:

You have relevant and relevant experience in key account management or in the B2B area (ideally in food service & out of home industry)

  • You have previous experience in a global company and/or a scale-up.
  • You have leadership experience and know how to motivate and develop a team.
  • You manage to build and maintain long-term relationships with business partners by recognizing their needs and finding suitable solutions for them.
  • You are strong in negotiations and can convince your counterpart of your ideas.
  • You like to accept new challenges and are used to pursuing ambitious goals. You concentrate on finding practical solutions and bring a "can-do" mentality and pro-active mindset.
  • You have a clear understanding of numbers and data and have experience with common CRM tools (ideally Salesforce).
  • You are experienced in project management, are well organised and know how to prioritise in order to achieve the greatest possible impact.
  • You can structure information in a way that is easy to understand in conversations and present it confidently and convincingly in presentations.
  • You communicate fluently in Dutch (C2), French (B2) & English (B2) - we are active in Europe and North America and there are many opportunities to exchange ideas with your international colleagues.
  • You are a team player who enjoys working in a team and would like to make a contribution to shared success.
  • You identify strongly with our mission and want to do your part to reduce food waste

Our Values:

We win together: food waste is a big beast to fight. We can do it if we fight together as Food Heroes with no ego. We believe in a #oneteam.

We raise the bar: we always push for more. We work smart, smash barriers and elevate one another.

We keep it simple: our ambitions are bold but our solutions are simple.

We build a legacy: we’re proud of the change we’re driving.

We care: we always look out for each other. Caring is also about the way we do business. We do the right thing.

What we offer

  • A rare opportunity to work in a social impact company (and certified B Corporation) where you get to wake up every day knowing you’re achieving positive change.
  • The experience of being part of an international company with 1300 enthusiastic and highly talented teammates across 17 countries – always ready to share knowledge and support!
  • Strong personal as well as professional development in a thriving, high-growth scale-up environment.
  • An open company culture where you have the independence and room to unleash your creativity.
  • A strong team culture where successes are celebrated together.

How to apply

  • We take recruitment very seriously, so please carefully read everything we have written above. Please also check our website and international media in order to get a good overview of Too Good To Go.
  • Submit your CV and Cover letter in English.
  • Please note that we only accept applications coming through our platform. No CV or Cover Letter will be accepted by email or Linkedin direct messaging.

A Movement for Everyone
We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong.
We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.