Senior Account Manager - Non-Fashion Category

Trendyol Group

Trendyol Group

Sales & Business Development
Dubai - United Arab Emirates
Posted on Tuesday, February 6, 2024
Ready to learn more about us?
We were founded in 2010 with a dynamic and agile start-up spirit. The trust of around 30 million customers and 250,000 sellers has made us the first decacorn in Turkey. Our success is backed by renowned investors such as Alibaba, General Atlantic, Softbank, Princeville Capital and several sovereign wealth funds. In 2022, we opened our first dedicated international office in Berlin and expanded to Amsterdam, Luxembourg and London. And that's just the beginning!
Tech at the root
We believe that technology is the driver and e-commerce is the outcome. Thanks to the dedication of our team, we have become one of the top 5 e-commerce companies in EMEA and one of the fastest growing worldwide. We currently deliver over 1.5 million parcels daily to 27 countries.
Growth is in our DNA
As a young and dynamic company, we are constantly growing and expanding. With Trendyol Tech, one of the leading R&D centres, Trendyol Express, the fastest growing delivery network, Dolap, the largest platform for second-hand goods, and Trendyol Go, our instant food and grocery delivery service, we are gearing up to become the world's leading e-commerce platform.
Focused on positive impact
Our vision goes beyond business success. We strive to make a sustainable and positive impact on our customers, business partners, and society. By digitizing merchants and SMEs, helping businesses grow, and promoting women's economic empowerment, we are dedicated to creating a better future.
Trendyol International offers an exciting growth environment with significant opportunities to drive strategic change and meaningful results. We build and continue to invest in world-class end-to-end operations and look for leaders to shape decisions for long-term success.

Your Main Responsibilities

  • Identifying, acquiring, and onboard sellers, brands, and stores with high potential in the Gulf region
  • Facilitating negotiations on commercial and payment terms, while finalizing deals with brands and sellers.
  • Orchestrating the onboarding process and collaborating with relevant parties to establish operational models.
  • Monitoring and analyzing key performance indicators (KPIs) including revenue, profit and loss, and stock levels, in close coordination with Retail and Marketplace teams.
  • Engaging with cross-functional teams to enhance KPIs and ensure alignment with overarching business objectives.
  • Improving account engagement on the platform through regular meetings, assessing progress, and fostering stronger business relationships.
  • Developing and implementing follow-up reports and automation processes in collaboration with relevant stakeholders.
  • Tracking project plans and KPIs, while providing strategic insights to inform decision-making processes.
  • Spearheading marketing and campaign initiatives for brands and sellers in collaboration with the Category team.
  • Managing and addressing customer inquiries, requests, and needs while monitoring the market for potential risks and opportunities.

What We're Looking For

  • Bachelor's or Master’s Degree preferably in Engineering, Management, Business or related fields.
  • Extensive experience in business development or sales, preferably in an e-commerce or a tech company.
  • Proficiency in conducting market research to identify potential vendors, assess their product offerings, and evaluate their suitability for partnership.
  • Demonstrated ability to negotiate terms, contracts, and pricing with potential vendors to secure favorable agreements for both parties.
  • Fluency in English communication, both written and verbal.
* Take responsibility from day one and develop your skills with a talented and diverse international team.
* Experience open communication, flexibility, and a start-up spirit in our unique culture.
* Tackle big challenges in e-commerce with Agile practices and encourage growth by learning from mistakes.
* Join creative and focused teams that prioritize collaboration and problem-solving.
* Access our extensive training platform for continuous learning and personal growth.
* Benefit from the support of a global team of experts with mentoring and professional development opportunities.
* Focus on talent and potential, not just job titles.
* Connect with teammates regardless of physical distance through events, meetings, and social activities.
* Enjoy competitive benefits such as Trendyol shopping budget, central and international office locations, and top-of-the-line technical equipment.
We're looking forward to receiving your application!
We embrace a hybrid working model that seamlessly blends the best of both worlds—remote productivity and the collaborative energy of our vibrant offices. Every month, we gather at our offices once to work side by side, fostering in person communication and embracing the camaraderie that fuels our team spirit. These sessions are crucial for teamwork in solving complex issues, socializing, learning from each other, and experiencing our culture.
Each division has a pre-set optional office day each week. Based on our preferences, we come together at our offices at our discretion as an opportunity to feel more team spirit, immerse in our culture, and familiarize ourselves with our way of workings.
We offer the opportunity for a two-month full remote work program, allowing you to work from abroad, during the summer period (July to August).
This working model applies to our hybrid job postings; on-site roles require being based in an office work environment.
Discover more about our #LifeatTrendyol and our culture on our Website, LinkedIn and YouTube channels.
At Trendyol, we believe in the power of an inclusive workplace. We value diversity and believe that every team member contributes to our vibrant culture. Our platform is for everyone, and so is our workplace. We encourage the representation and amplification of diverse voices in our business, as it allows us all to thrive, contribute, and shape the future together.